Our Solutions

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Expertise

Our services

Expertise in CRM & Marketing Automation

We turn your customer data into growth drivers with powerful tools and advanced expertise across various platforms.

Personalized approach

Our solutions are tailored to the specific needs of each client, regardless of their digital maturity, ensuring customized results.

Smooth & centralized integration

Centralize your customer data for a 360° view, enabling optimized management and consistent communication.

Smart Automation

Streamline repetitive tasks and launch your marketing campaigns to save time and boost your effectiveness.

Strategic Guidance

Develop customized action plans aligned with your business and marketing goals through our consulting and strategy service with over 15 years of experience.

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A personalized approach for your projects

Three steps to kick off your journey!

1. Flight plan

We'll assess your needs and customer journey in workshops to jointly develop a data model that supports the implementation of the appropriate tool and customizes your brand experience for prospects and clients.

2. Takeoff

The Saturn team sets up the tools according to the flight plan, ensuring seamless synchronization of both historical and future data. We train your teams on the tools and perform thorough testing before launching your business with a strong foundation on your new systems.

3. Acceleration

Week after week, we support your teams in developing their autonomy with the tools and addressing their questions. We’ll also be there as a 'sparring partner' to enhance your performance, introduce new features based on updates, and adapt to the evolving needs of your business.

Partner & certified by

We partner with industry leaders to deliver reliable and cutting-edge solutions.
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Customer activation
Tailor each customer interaction through omnichannel campaigns to achieve unparalleled engagement.
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CRM & Marketing
Transform your customer management with an all-in-one platform for marketing, sales, and support.
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CRM Solution & more
Enhance your commercial efficiency with a robust and adaptable CRM for your business.
Gael-Collard-Perfection-Habitat

Director - Perfection Habitat

Gaël Colard

The flexibility and expertise of Universem allowed the project to be launched quickly and almost seamlessly, ensuring a well-informed, trained, and now autonomous staff.

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Marketing Manager - Belrobotics

Tanguy Destray

The Universem team understood our specific needs and guided us throughout the process, making the transition smooth and efficient. Their support extended beyond the integration of HubSpot; they also significantly enhanced our overall digital marketing strategies.

Louis Piron

Deputy Director - Piron Construction

Louis Piron

The project, conducted in cooperation with Universem, has resulted in a tool that reflects who we are and that we are happy with, and that will allow us to confidently support our builders.